Cultivating Quality
From Kenya to Global Markets

Our partner farms and processing facilities hold multiple international certifications including GlobalGAP (Good Agricultural Practices), SMETA (Sedex Members Ethical Trade Audit), and various organic certifications. We also work with Fair Trade certified cooperatives and maintain traceability systems compliant with EU, US, and Asian market requirements. All documentation is available upon request for verification.

For avocados, our minimum order is typically one 40ft reefer container (approximately 20-22 tons or 5,000-5,500 4kg cartons). For coffee, the MOQ is usually 10 tons (approximately 167 bags of 60kg each). However, we're open to discussing smaller trial orders for new partnerships. LCL (Less than Container Load) options may be available depending on shipping schedules and destination.

Our cold chain management begins immediately after harvest. Avocados are pre-cooled to 5-7°C within 4-6 hours, then transported in refrigerated trucks to our packing facility. Containers are pre-cooled before loading and equipped with continuous temperature monitoring devices. We use reputable shipping lines with proven track records. Temperature logs are maintained throughout transit and shared with clients. Our rejection rate due to cold chain failures is less than 0.5%.

Yes, we offer sample shipments for serious buyers. For coffee, we can send 1-5kg samples via courier for cupping and quality evaluation. For avocados, we can arrange small air freight samples (subject to availability and season) or include you in an existing shipment with proper documentation. Sample costs and shipping fees are typically borne by the buyer but can be credited against first commercial orders.

For new clients, we typically work with Letter of Credit (L/C) at sight or advance payment terms. Established partners may qualify for L/C with deferred payment (14 days) or other mutually agreed terms. We accept payment via bank transfer (T/T), confirmed L/C from reputable banks, and in some cases, escrow services. Specific terms are negotiated based on order volume, relationship history, and destination country.

Every shipment includes: Phytosanitary Certificate from Kenya Plant Health Inspectorate Service (KEPHIS), Certificate of Origin, Commercial Invoice, Packing List, Bill of Lading/Airway Bill, Quality Inspection Report, Laboratory Test Results (pesticide residue, dry matter for avocados), Traceability Documentation linking to source farms, Temperature monitoring logs, and relevant certifications (GlobalGAP, Organic, Fair Trade as applicable). Additional documentation can be provided as per importing country requirements.

We stand behind our quality commitments. If issues arise, we require: (1) Immediate notification within 24 hours of container discharge (2) Independent third-party survey report documenting the issue (3) Photographic evidence and temperature logs. We investigate all claims thoroughly and work toward fair resolution, which may include credit notes, replacement shipments, or financial compensation depending on the nature and cause of the problem. Our quality claim rate is under 2%, and we resolve 95% of claims within 30 days.

Hass avocados are available twice a year from our network of farms across different micro-climates.Kenyan coffee has two main harvest seasons: the main crop (October-December) and the fly crop (May-July), but we maintain stock to supply throughout the year. We provide harvest calendars to help clients plan their procurement schedules and can discuss forward contracts for guaranteed year-round supply.